Provet PLUS+ Terms and Conditions

Your membership of Provet PLUS is subject to the full Provet PLUS Terms and Conditions.

Additional terms and conditions apply to redemptions with our Business Reward Partners and Travel Reward Partners which are listed below.

BOQ Specialist Banking Package

  1. You must have applied for the BOQ Specialist Business Banking Package and linked your Provet PLUS account to your BOQ Specialist One Account for business to be eligible to redeem this business reward.
  2. Provet PLUS points can be redeemed by being converted to funds by Provet and the funds deposited by Provet directly into your BOQ Specialist One Account for business at a rate subject to the full Provet PLUS Terms and Conditions.
  3. Once your Provet PLUS points have been redeemed by being deposited into your BOQ Specialist One Account for business they are no longer the responsibility of Provet.
  4. The redemption of Provet PLUS points for funds is determined by Provet. BOQ Specialist has no input or liability in relation to how these points are redeemed.
  5. If a point transfer is rejected after it has been processed, Provet will notify the customer and endeavour to rectify the situation.
  6. These terms and conditions are free to change at any time and it is the responsibility of the account holder to monitor this information.
  7. The issuer and credit provider of these products is BOQ Specialist - a division of Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence no. 244616 (BOQ Specialist). Terms and conditions, fees and charges and lending and eligibility criteria apply. Information is of a general nature only. Provet and BOQ Specialist have not taken into account your objectives, financial situation or needs. Before acting on this information you should consider the relevant terms and conditions before making any decision about whether to acquire the product. Provet and BOQ Specialist are not offering financial, tax or legal advice. You should obtain independent financial, tax and legal advice as appropriate.
  8. Please refer to the complete Provet PLUS terms and conditions for all other information on this program.
  9. For further information on the BOQ Specialist Banking Package including how to apply for an account, visit the BOQ Specialist website or call 1300 131 141 to speak to a BOQ financial specialist.

Redemption of QANTAS Frequent Flyer Points

  1. You must be a member of the Qantas Frequent Flyer program to be eligible to redeem this business reward.
  2. Provet PLUS points can be redeemed to Qantas Frequent Flyer points at a rate of 1.5 Provet PLUS points to 1 Qantas Frequent Flyer point.
  3. Provet PLUS points must be redeemed in multiples of 7,500 points when converting to Qantas Frequent Flyer points.
  4. Once your Provet PLUS points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  5. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  6. Once a request for transferring Provet PLUS points has been received, points will be transferred to your Qantas Frequent Flyer account within 3 to 5 business days.
  7. If a point transfer is rejected after it has been processed, Provet will notify the customer and endeavour to rectify the situation.
  8. In order to redeem your Provet PLUS points as Qantas Frequent Flyer points you need to visit the Provet website and complete the online point transfer form.
  9. In order to convert your points you must provide your Provet PLUS account number, the exact name as appears on your Qantas Frequent Flyer membership card as well as your correct Qantas membership number.
  10. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  11. Please refer to the complete Provet PLUS terms and conditions for all other information on this program.
  12. For further information on the Qantas Frequent Flyer program including how to register visit the Qantas Frequent Flyer website.

Redemption of Velocity Rewards Points

  1. You must be a member of Velocity Rewards to be eligible to redeem this business reward.
  2. Provet PLUS points can be transferred to Velocity Rewards points at a rate of 1.5 Provet PLUS points to 1 Velocity Rewards point.
  3. Provet PLUS points must be redeemed in multiples of 7,500 points when converting to Velocity Rewards points.
  4. Once your Provet PLUS points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  5. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  6. Once a request for transferring Provet PLUS points has been received, points will be transferred to your Velocity Rewards account within 3 to 5 business days.
  7. If a point transfer is rejected after it has been processed, Provet will notify the customer and endeavour to rectify the situation.
  8. In order to redeem your Provet PLUS points as Velocity Rewards points you need to visit the Provet website and complete the online point transfer form.
  9. In order to convert your points you must provide your Provet PLUS account number, the exact name as appears on your Velocity membership card as well as your correct Velocity membership number.
  10. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  11. Please refer to the complete Provet PLUS terms and conditions for all other information on this program.
  12. To earn and redeem Velocity Frequent Flyer Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at www.velocityfrequentflyer.com, as amended from time to time.
  13. We recommend that Members consult their accountant or tax adviser to ensure they understand possible tax (including fringe benefits tax) implications, if any, related to Membership and Rewards.

Redemption of Flight Centre Gift Cards

  1. You are able to redeem your Provet PLUS points for Flight Centre Gift Cards. You are able to redeem points for multiple Gift Cards.
  2. Flight Centre Gift Cards incur various fees and charges which will automatically be added onto your Provet PLUS transaction.
  3. Once your Provet PLUS points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  4. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  5. In order to redeem your Provet PLUS points as Flight Centre Gift Cards you need to visit the Provet website and complete the online redemption form.
  6. In order to convert your points you must provide your Provet PLUS account number and the exact name and address that you would like on your Flight Centre Gift Card.
  7. Flight Centre Gift Cards are not redeemable for cash or traveller's cheques.
  8. Each Flight Centre Gift Card expires three years from the date of issue (ordered after April 2018).
  9. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  10. Please refer to the complete Provet PLUS terms and conditions for all other information on this program.
  11. Full terms and conditions for the use of Flight Centre Gift Cards can be found at the Flight Centre website.
     

Redemption of Coles Myer, Woolworths and RM Williams Gift Cards

  1. You are able to redeem your Provet PLUS points for Coles Myer, Woolworths and RM Williams Gift Cards. You are able to redeem points for multiple Gift Card values and quantities.
  2. Gift Cards will incur various fees and charges which will automatically be added onto your Provet PLUS transaction.
  3. Once your Provet PLUS points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  4. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  5. In order to redeem your Provet PLUS points as Gift Cards you need to visit the Provet website and complete the online redemption form.
  6. In order to convert your points you must provide your Provet PLUS account number, your contact details and the address of your clinic/practice to verify your account
  7. The delivery fee for gift cards will be added to the overall redemption value and included in the total number of Provet PLUS Points removed from a clinics account.
  8. Gift Cards are not redeemable for cash or traveller's cheques.
  9. Gift Cards expiration dates vary from one to two years from the date of issue. Please check your gift cards to verify the expiry date.
  10. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  11. Please refer to the complete Provet PLUS terms and conditions for all other information on this program.
  12. Full terms and conditions for the use of the Gift Cards can be found at the following websites: Coles Myer, Woolworths and RM Williams .