Provet PLUS+ Terms and Conditions

Your membership of Provet PLUS is subject to the full Provet PLUS Terms and Conditions.

Additional terms and conditions apply to redemptions with our Business Reward Partners which are listed below.

Redemption of QANTAS Frequent Flyer Points

  1. You must be a member of the Qantas Frequent Flyer program to be eligible to redeem this business reward.
  2. Provet PLUS+ points can be redeemed to Qantas Frequent Flyer points at a rate of 1.5 Provet PLUS points to 1 Qantas Frequent Flyer point.
  3. Provet PLUS+ points must be redeemed in multiples of 7,500 points when converting to Qantas Frequent Flyer points.
  4. Once your Provet PLUS+ points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  5. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  6. Once a request for transferring Provet PLUS+ points has been received, points will be transferred to your Qantas Frequent Flyer account within 3 to 5 business days.
  7. If a point transfer is rejected after it has been processed, Provet will notify the customer and endeavour to rectify the situation.
  8. In order to redeem your Provet PLUS+ points as Qantas Frequent Flyer points you need to visit the Provet website and complete the online point transfer form.
  9. In order to convert your points you must provide your Provet PLUS+ account number, the exact name as appears on your Qantas Frequent Flyer membership card as well as your correct Qantas membership number.
  10. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  11. Please refer to the complete Provet PLUS+ terms and conditions for all other information on this program.
  12. For further information on the Qantas Frequent Flyer program including how to register visit the Qantas Frequent Flyer website.

Redemption of Velocity Rewards Points

  1. You must be a member of Velocity Rewards to be eligible to redeem this business reward.
  2. Provet PLUS+ points can be transferred to Velocity Rewards points at a rate of 1.5 Provet PLUS+ points to 1 Velocity Rewards point.
  3. Provet PLUS+ points must be redeemed in multiples of 7,500 points when converting to Velocity Rewards points.
  4. Once your Provet PLUS+ points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  5. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  6. Once a request for transferring Provet PLUS+ points has been received, points will be transferred to your Velocity Rewards account within 3 to 5 business days.
  7. If a point transfer is rejected after it has been processed, Provet will notify the customer and endeavour to rectify the situation.
  8. In order to redeem your Provet PLUS+ points as Velocity Rewards points you need to visit the Provet website and complete the online point transfer form.
  9. In order to convert your points you must provide your Provet PLUS+ account number, the exact name as appears on your Velocity membership card as well as your correct Velocity membership number.
  10. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  11. Please refer to the complete Provet PLUS+ terms and conditions for all other information on this program.
  12. To earn and redeem Velocity Frequent Flyer Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at virginaustralia.com/velocity, as amended from time to time.

Redemption of Flight Centre Gift Cards

  1. You are able to redeem your Provet PLUS+ points for Flight Centre Gift Cards. You are able to redeem points for multiple Gift Cards.
  2. You must redeem a minimum of 7,500 Provet PLUS+ points, which equates to a $75 Gift Card.
  3. Once your Provet PLUS+ points have been redeemed for a business reward it is no longer the responsibility of Provet should your reward be damaged, lost or stolen.
  4. It is not the responsibility of Provet to reimburse business rewards if they are not used within the validity period.
  5. In order to redeem your Provet PLUS+ points as Flight Centre Gift Cards you need to visit the Provet website and complete the online redemption form.
  6. In order to convert your points you must provide your Provet PLUS+ account number and the exact name and address that you would like on your Flight Centre Gift Card.
  7. Flight Centre Gift Cards are not redeemable for cash or traveller's cheques.
  8. Each Flight Centre Gift Card expires twelve months from the date of issue.
  9. These terms and conditions are free to change at any time and it is the responsibility of the member to monitor this information.
  10. Please refer to the complete Provet PLUS+ terms and conditions for all other information on this program.
  11. Full terms and conditions for the use of Flight Centre Gift Cards can be found at the Flight Centre website.